Shipping policy

Last Updated: [July 2025]

Thank you for shopping with Spice Department. We are committed to delivering high-quality spices across the United Kingdom in a timely and reliable manner. Please read our shipping policy below for more information on how we handle orders and deliveries.

 

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Shipping Locations

We currently ship to all addresses within the United Kingdom (England, Scotland, Wales, and Northern Ireland).
Please note: We do not ship internationally at this time.

 

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Processing Times

• All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
  
  

• Orders placed on weekends or holidays will be processed on the next working day.
  
  

• You will receive a confirmation email once your order has been dispatched.

 

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Shipping Carriers

We primarily use Royal Mail and other trusted UK courier services to ensure your spices on time.

 

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Order Tracking

Once your order is dispatched, you will receive a tracking number via email.

 

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Address Accuracy

Please ensure that all shipping information is entered correctly at checkout. We are not responsible for delays or lost orders due to incorrect or incomplete addresses.

 

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Delivery Issues

If your order has not arrived within the expected time frame, please contact us at hello@spicedept.com with your order number. We’ll do our best to resolve the issue promptly.

 

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Contact Us

If you have any questions about this Shipping Policy, feel free to contact our customer service team:

hello@spicedept.com